Hadiware, Inc. Privacy Policy
(Version 1.0)
This Privacy Policy describes how we collect, use, and share your personal information when you use our route optimization service. When we refer to “Hadiware”, “we”, or “us” in this policy, we mean Hadiware Inc.
1. What personal information do we collect?
1.1.Information you provide to us
We collect information about you when we provide it directly or when you enter the Services.
- Account Information: When you create an account in our Service we collect information about you. For example, your name, email address, and phone number, your company name and address.
- Your drivers and customers Information: When using our Services you also provide information about your customer and drivers, such as their contact information and types of vehicles and where they are located. As an example, if you are using our planning system, then location of customer delivery information as well as location for the driver in real time is being broadcasted to the admin platform. This information is only shown to managers of the platform and their own database of drivers / customers
- Payment Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information via secure payment processing services.
1.2. Information we collect automatically when you use the Services
We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.
- Device and browser information received automatically: When you visit the Network or use our Apps, Hadiware automatically receives and records information from your browser or mobile device, such as your Internet Protocol (IP) address or unique device identifier. Cookies and data about which pages you visit on our Network allow us to operate and optimize the Products and Services we provide to you. This information is stored in secure logs and is collected automatically. We may combine this browser information with other information we collect about you. This information is used to keep the Products and Services secure, to analyze and understand how our Products and Services are used, optimize such usage.
- Location information: When you use the Hadiware Network, and certain of our Products and Services, we collect location information about you, including your IP address, your location, browser information, and how you came to the Hadiware Network. This is the case for individuals who have registered for an account, and non-members who engage with the Hadiware Network by visiting our website, but who have not completed an account registration. This information is collected for various purposes, including advertising, analytics and to serve content as it relates to certain Products or Services, as well as to provide you with localized content, recommendations, and marketing. You may revoke our permission to collect some of this data, including your location and browser information through your Account Settings, but this may limit functionality in some cases. Certain location information we collect is required for security and site functionality.
- Cookies and Similar Technologies: When you visit our website or when you use our apps, we may collect personal data from you automatically using cookies or similar technologies. A cookie is a small file that can be placed on your device that allows us to recognize and remember you. We may place cookies on your device (with your consent, where applicable). You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Note that if you do so some parts of our Services may not function properly.
2. How do we use your personal information?
We use your personal information to provide you with our route optimization service. This includes:
- Planning and optimizing routes
- Tracking deliveries in real time
- Providing customer support
We may also use your personal information to improve our service and to send you marketing communications.
3. How do we share your personal information?
We do not share your personal information with third parties for their own marketing purposes. We may share your personal information with third-party service providers who help us to provide our service. For example, we may share your personal information with a mapping provider to help us plan routes.
We may also share your personal information with law enforcement or other government agencies if we are required to do so by law.
4. How do we protect your personal information?
We take steps to protect your personal information from unauthorized access, use, or disclosure. These steps include:
- Using encryption to protect your personal information when it is transmitted over the internet
- Storing your personal information on secure servers
- Limiting access to your personal information to employees who need it to perform their job duties
5. Your choices and rights
You have the right to access, correct, and delete your personal information. You also have the right to opt out of receiving marketing communications from us. To exercise your rights, please contact us at: suppport@hadiware.com
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make any changes, we will post the updated Privacy Policy on our website.
7. Contact us
If you have any questions about this Privacy Policy, please contact us at: support@hadiware.com